Time Management

As the fourth quarter of 2021 comes to a close, it is important to look back over the last year and evaluate. What have you learned over the past year? What would you do the same? How would you do things differently?  If better time management is at the top of your...

Corporate Holiday Giving

It’s hard to believe, but 2021 is flying by and the holiday season is almost upon us. If you typically wait until the last minute to order and ship your corporate holiday gifts, this blog is for you! Last year, we saw huge delays that affected both production and...

Customer Service

Poor customer service: we have all been there. The food order you placed is incorrect or never arrives. A product arrives broken because they did not pack it with care. In business, mistakes and complications are unavoidable and often outside your control. Luckily,...

Managing Customer Expectations

At Octo Design, we frequently manage expectations. There is an art to marketing, and it takes knowledge, experience, and time to create a finished product everyone is proud of. Often, clients are not well-versed in the work marketing entails, so their expectations...